QUESTIONS AND ANSWERS (FAQ)





WHEN IS THE SHIPMENT?

Immediately, we are unique in this: If you order with your credit card within 17, then we will ship the same day, while if pagarete by bank transfer will ship next day to wait until the money is physically on our behalf, except customers who pay with Unicredit to be privileged because we will ship the same day.



The TELEPHONE ARE NEW OR USED?

Our products, ARE NEW SIGILLATI.Stiamo very careful to ensure that the consumer the quality of the new and intact product. The only phones that we have used, are the ones that you will find in the category "USED GUARANTEED."



PART WHERE THE GOODS?

All goods of our logistics staff located in Via Guidoni 70 00043 Ciampino (RM)



ACCEPT PAYPAL?

No, we do not care as a service, as we have the payment system among the most advanced in the world, ie the 3D Secure, which I pressed with confidence to make payments with your credit card on Mastercard and Visa directly, and among the other additional expenses of commission!



THAT USED COURIER?

We use Bartolini Express Delivery Next Day Guaranteed, and all shipments are assicurate.La goods will arrive the following day except Sicily and Sardinia, which will come in after 24 hours.



ACCEPT THE CASH (CASH ON DELIVERY)?

We certainly also accept payment by Paypal.



CAN I PICK MY ORDER WITHIN?

NO.Il retreat in stock is no longer available, all orders will be shipped by courier Bartolini Espresso



HOW DOES THE RIGHT TO WITHDRAW?

The right of withdrawal and 'governed by the laws in force in Italy. Here you will find all the information to exercise the right of withdrawal. http://www.globalworkmobile.com/content/10-diritto-di-recesso



YOUR MOBILE WITH ANY OPERATOR OR ITALIAN FOREIGN AND ANY SIM?

Sure! The phones work with any phone SIM.



WHAT'S THE DIFFERENCE BETWEEN EUROPE AND ITALY WARRANTY?

We have created an ad hoc page to explain the differences http://www.globalworkmobile.com/content/15-differenza-garanzia-italiana-ed-europea



PRICES INCLUDE SITE OF VAT?

Yes. All prices shown are inclusive of VAT.



YOU CAN SEND ME THE BILL?

Certainly, in automatico.Tutte sales are accompanied by Invoice for both private (Tax Code) that company (VAT)